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Consulting & coaching for changemaking leaders & organizations

For systems that hum, impact that multiplies, and a culture that thrives.

As an organization, imagine being able to save time & effort, make a bigger positive impact, and foster a supportive, empowering culture all at the same time. 

Workflow & Process Optimization

There’s too much important work to do to waste time with inefficient systems and cumbersome processes. Maximize your operations for effectiveness, impact and empowerment with processes that reflect your mission & values. Slay the bureaucracy and wheel-reinvention and optimize your time with internal systems that hum. Get more done better.

Culture & Leadership Team Coaching

Attend to the interpersonal process and sustainable wellbeing of your leadership team and beyond so you can truly manifest your mission and “be the change”. Clarify processes, roles & responsibilities; improve communication & teamwork; resolve conflicts effectively; and grow the kind of culture that supports everyone in doing their best work.

Knowledge Management

Keep things flowing with efficient, effective resources for your team. Avoid costly wasted time with people looking for answers or reinventing the wheel. Empower your people, harness their brilliance and innovations, onboard and train with greater ease, and get more done. Turn best practices into new norms, and make an even bigger difference.

Meeting & Retreat Facilitation

Having a skilled outside facilitator can make all the difference in the success of your remote or in-person gathering. Engage your participants fully, have fun while making meaningful headway towards your goals, and surface hidden dynamics — and opportunities — that might help unlock the next level for your team or purpose. Make your time together count.

Our principles for values-driven, people-centered changemaker operations design

Congruent

Operations as an expression of mission and aligned with the organization’s guiding values.
Are you creating the world you wish to see, starting with your own organization and internal processes and culture?

Impactful

Multiply time by streamlining, automating, integrating & aligning. Reduce effort & inefficiencies, enhance outcomes & boost morale. Win-win-win!
Do the existing frameworks and processes facilitate optimal efficiency & effectiveness?

Empowering

Organizational processes to support a meaningful sense of ownership and involvement by everyone on the team (staff and volunteers alike).
Are there real opportunities to contribute, grow & engage? Do people feel valued and included?

Unfolding

Processes need to be dynamic and responsive to the changing needs of the organization & the landscape, and iterate based on new learnings.
What processes & norms are in place to support continual innovation and improvement? How do you know what’s working?

Get from where you are to where you want to be — congruently & aligned.

Choose the right solution for right now

Strategic Process & Workflow Consulting

Work smarter. Reimagine or revamp a specific operations process/framework or meet a particular organizational challenge in a way that optimizes for efficiency, effectiveness, empowerment & impact. Get a fresh perspective (with input from key stakeholders, if appropriate) that will help you get unstuck or better ready to scale. Project-based pricing.

Fractional Engagements

Free up your time. Gain a trusted, part-time member of your team for strategic people & operations leadership, process design, culture, onboarding or coaching. Select a package that works for your size, scope and budget, with built-in flexibility for the inevitable surprises. Save precious resources by hiring only the amount of support you currently need. Retainer-based pricing.

Mission-Operations-Culture Congruency Audit/Realignment

Be the change. Get a 360 assessment on how well your organization is walking its talk, and recommendations on ways to get into better alignment. Whether you’re proactively planning for healthy scalable growth, or taking the first courageous step to address unresolved (and perhaps undiagnosed) issues that have the inside of your organization not feeling or functioning as well as the image on the outside, an unbiased comprehensive audit is a great place to start.

Facilitation & Coaching

Untangle & thrive. Oftentimes what appear on the surface to be operational or engagement issues have deeper roots in leadership team dynamics that can interfere with effective decision-making, collaboration, innovation, and retention throughout the organization. Get unstuck, repair what needs fixing, and move forward together towards your shared goals. If having an organizational consultant with expertise in relationship dynamics and psychology might be useful, let’s talk.

Operations is your values & vision made real, and culture is the foundation of your success. Are yours thriving?

A fresh perspective can be enormously helpful in assessing what’s tangling up a process or seeing a new solution to optimize for efficiency, effectiveness or engagement (or all three!). Whether it’s operational systems or human dynamics, I have extensive experience making sense of what’s happening, how people are doing, and helping get things flowing smoothly. Imagine having a trusted partner who can take some of these items off your plate so you can focus on the big picture…

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Mission-operations alignment & workflow optimization strategy

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Knowledge management analysis, planning, optimization & culture

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Scaling culture & systems in advance of anticipated growth

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Values-driven internal communications strategy

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Assessment of existing workflow & communication processes

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Culture renovation & operationalizing values into action

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Psychological insight, training & strategy for people managers & HR

Operations is your values & vision made real, and culture is the foundation of your success. Are yours thriving?

A fresh perspective can be enormously helpful in assessing what’s tangling up a process or seeing a new solution to optimize for efficiency, effectiveness or engagement (or all three!). Whether it’s operational systems or human dynamics, I have extensive experience making sense of what’s happening, how people are doing, and helping get things flowing smoothly. Imagine having a trusted partner who can take some of these items off your plate so you can focus on the big picture…

R

Mission-operations alignment & workflow optimization strategy

R

Knowledge management analysis, planning, optimization

R

Scaling culture & systems in advance of anticipated growth

R

Psychological insight, training & strategy for people managers & HR

R

Values-driven internal communications strategy & engagement

R

Assessment of existing workflow & communication processes

R

Leadership team process & communications coaching

R

Culture renovation & operationalizing values into action

About

Hi, I’m Rachel Zamore.

I help progressive organizations, Democratic campaigns and purpose-driven entrepreneurs manifest greater impact in a way that is values-aligned, designed for inclusion, and systems minded. I am a creative problem-solver with a background in policy, psychology and capacity-building, and love working with smart, dedicated people towards meaningful change in this complicated and beautiful world.

In my work in advocacy nonprofits, campaigns, and in the world of impact entrepreneurship, so often I see amazingly dedicated people working so hard to manifest their vision for change, but without great attention to the underlying systems and processes that build the foundation for action and sustainable organizational health. There’s just so much else to get done, and it can feel like a luxury or waste of time. But over time, those cobbled-together processes and systems get overgrown, inefficient, or burdensome in unanticipated ways. Sometimes they made sense earlier on, but might not anymore. Sometimes they’re even bringing your culture down. It can be hard to see the forest for the trees when you’re busy taking care of the day-to-day operations and inevitable crises that arise. I get it and have been there!

My sweet spot is being able to weave between big-picture strategy and detail-level implementation, and to engage with people in a way that engages and empowers. I will work with you to draw out what’s working (and what’s not), help untangle processes that have gotten complicated, make tweaks that will save loads of time, and act as your thought partner in designing new processes and frameworks so you can rock your ambitious goals, multiply your impact and support a healthy, vibrant culture. I come from the world of scrappy and resourceful organizers, and have been a by-the-bootstraps impact entrepreneur as well. I will help you leverage whatever resources you have for maximum efficiency, mission alignment and strategic impact.  Let’s do this!

Hi, I’m Rachel Zamore.

I help progressive organizations and purpose-driven entrepreneurs manifest greater impact in a way that is values-aligned, designed for inclusion, and systems minded. As a former psychotherapist with deep roots in both mission-driven entrepreneurship and nonprofit operations leadership, I love working with smart, dedicated people towards meaningful change in this complicated and beautiful world. And helping them get themselves and their organizations aligned with their deepest values for meaningful, lasting change from the inside out

In my work in advocacy nonprofits, campaigns, and in the world of impact entrepreneurship, so often I see amazingly dedicated people working so hard to manifest their vision for change, but without great attention to the underlying systems and processes that build the foundation for action and sustainable organizational health. There’s just so much else to get done, and it can feel like a luxury or waste of time. But over time, those cobbled-together processes and systems get overgrown, inefficient, or burdensome in unanticipated ways. Sometimes they made sense earlier on, but might not anymore. Sometimes they’re even bringing your culture down. It can be hard to see the forest for the trees when you’re busy taking care of the day-to-day operations and inevitable crises that arise. I get it and have been there!

And sometimes the issue is not the systems themselves, but the underlying assumptions, culture and norms that have shaped leaders and organizations and can make forward movement (or thriving retention) possible. Complicated situations, messy messes, and systems-level problem-solving are right up my alley, and can help you sort out what’s really going on — and help you figure out how to get from where you are to where you want to be. 

My sweet spot is being able to weave between big-picture strategy and detail-level implementation, and to engage with people in a way that includes and empowers. I will work with you to draw out what’s working (and what’s not), help untangle processes that have gotten complicated, make tweaks that will save loads of time, and act as your thought partner in designing new processes and frameworks so you can rock your ambitious goals, multiply your impact and support a healthy, vibrant culture. I come from the world of scrappy and resourceful organizers, and have been a by-the-bootstraps impact entrepreneur as well. I will help you leverage whatever resources you have for maximum efficiency, mission alignment and strategic impact.  Let’s do this!

Get in touch today to request a free 30-minute discovery call to learn more or explore the possibility of working together.

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I look forward to connecting with you soon!

All rights reserved. 2021 © Rachel Zamore

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